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Website care & support

A website is not something you finish. Hours change, staff change, events come and go. Website care means you always have someone who already knows your site to call, so small things stay small.

Why people choose care

You are not alone, and it is very fixable.

What care includes

Updates when you need them

Send us an email or text and we make the change. Plans include a set amount of edit time each month.

Regular check-ups

We check links, forms and uptime on a regular schedule, so we find problems before your visitors do.

Quiet security upkeep

We handle updates and keep backups of your site, so you do not have to think about them.

Proactive suggestions

Higher plans include reviews and plain-English summaries, with recommendations for what to improve next.

A real person

You reach the people who built and know your website, with a response time set by your plan.

No long contracts

Support plans are month to month after launch. Annual billing saves two months.

Choose a care plan

Edits, updates and a person to call. Month to month, cancel anytime.

Essential

$49 /month

A safety net for a site that rarely changes.

  • Edits as needed at $125/hr
  • Reply within 2 business days
  • Monthly check of links, forms and uptime
  • Dependency and security updates
  • Source code backups

Standard

$149 /month

For sites that change a little each month: hours, events, photos, new pages.

  • Everything in Essential
  • 1 hour of edits each month
  • Reply within 1 business day
  • Quarterly speed and accessibility review

Priority

$349 /month

A standing relationship for organizations that publish often.

  • Everything in Standard
  • 3 hours of edits each month
  • Same-day response
  • Monthly summary in plain English
  • Priority scheduling for new pages

Edits beyond your included time are billed at $125/hr, in 15-minute increments, and always quoted first. Annual billing saves two months.

Questions

Can you look after a website you did not build?

In many cases, yes. Tell us about your site and we will take a look and give you an honest answer about whether we can support it well.

What if I need more edits than my plan includes?

Additional edits are billed at $125 an hour in 15-minute increments, and we always quote first.

Is there a contract?

Support plans are month to month after launch. You can cancel any time.

How do I ask for a change?

Email, text or call. Most changes are published the same or next business day.

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Want someone in your corner?

No pressure and no jargon. Just a friendly conversation about what you need.

Let's talk